About

I’ve been designing since the days when Photoshop was one of the few tools available for layout and visual design. Over the years, I’ve developed a deep appreciation for process, teamwork, clear communication, and genuine collaboration—values that guide me in every project I take on.

Outside of work, I’m first and foremost a father and husband—roles that bring me perspective and balance. I love spending time with my Golden Retriever, Walter, experimenting in the kitchen, going for runs to recharge, and reading both fiction and nonfiction for inspiration and escape. I’m also a lifelong AC Milan and Serie A fan, faithfully following the highs and lows of each season. Lately, I’ve been diving into the craft of coffee, fine-tuning my espresso setup at home and enjoy the ritual of pulling the (almost) perfect shot.

I’ve been designing since the days when Photoshop was one of the few tools available for layout and visual design. Over the years, I’ve developed a deep appreciation for process, teamwork, clear communication, and genuine collaboration—values that guide me in every project I take on.

Outside of work, I’m first and foremost a father and husband—roles that bring me perspective and balance. I love spending time with my Golden Retriever, Walter, experimenting in the kitchen, going for runs to recharge, and reading both fiction and nonfiction for inspiration and escape. I’m also a lifelong AC Milan and Serie A fan, faithfully following the highs and lows of each season. Lately, I’ve been diving into the craft of coffee, fine-tuning my espresso setup at home and enjoy the ritual of pulling the (almost) perfect shot.

I’ve been designing since the days when Photoshop was one of the few tools available for layout and visual design. Over the years, I’ve developed a deep appreciation for process, teamwork, clear communication, and genuine collaboration—values that guide me in every project I take on.

Outside of work, I’m first and foremost a father and husband—roles that bring me perspective and balance. I love spending time with my Golden Retriever, Walter, experimenting in the kitchen, going for runs to recharge, and reading both fiction and nonfiction for inspiration and escape. I’m also a lifelong AC Milan and Serie A fan, faithfully following the highs and lows of each season. Lately, I’ve been diving into the craft of coffee, fine-tuning my espresso setup at home and enjoy the ritual of pulling the (almost) perfect shot.

Experience

Experience

Experience

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Download CV

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Copenhagen, DK / Remote

Self-employed – Freelance

Sep 2023 - Present

Product and Web Designer

Worked with early-stage startups across AI and sustainability to design scalable digital products and improve usability.

  • TalentMesh (AI HR startup): Designed scalable product foundations, built Figma design systems ensuring accessibility and scalability, and shaped core features such as Search AI to accelerate product–market fit.

  • Because.eco (Sustainability data platform): Led design of ESG reporting workflows (ESRS) for enterprise clients incl. Radisson Hotel Group and Strawberry. Created high-fidelity prototypes, improved usability and scalability, and implemented a design system that standardized components and collaboration.

  • Mentored design teams and introduced structured processes and cross-functional practices across projects.

  • Supported startups in turning prototypes into developer-ready products through iterative cycles and design system foundations.

Copenhagen, DK / Remote

Self-employed – Freelance

Sep 2023 - Present

Product and Web Designer

Worked with early-stage startups across AI and sustainability to design scalable digital products and improve usability.

  • TalentMesh (AI HR startup): Designed scalable product foundations, built Figma design systems ensuring accessibility and scalability, and shaped core features such as Search AI to accelerate product–market fit.

  • Because.eco (Sustainability data platform): Led design of ESG reporting workflows (ESRS) for enterprise clients incl. Radisson Hotel Group and Strawberry. Created high-fidelity prototypes, improved usability and scalability, and implemented a design system that standardized components and collaboration.

  • Mentored design teams and introduced structured processes and cross-functional practices across projects.

  • Supported startups in turning prototypes into developer-ready products through iterative cycles and design system foundations.

Copenhagen, DK / Remote

Self-employed – Freelance

Sep 2023 - Present

Product and Web Designer

Worked with early-stage startups across AI and sustainability to design scalable digital products and improve usability.

  • TalentMesh (AI HR startup): Designed scalable product foundations, built Figma design systems ensuring accessibility and scalability, and shaped core features such as Search AI to accelerate product–market fit.

  • Because.eco (Sustainability data platform): Led design of ESG reporting workflows (ESRS) for enterprise clients incl. Radisson Hotel Group and Strawberry. Created high-fidelity prototypes, improved usability and scalability, and implemented a design system that standardized components and collaboration.

  • Mentored design teams and introduced structured processes and cross-functional practices across projects.

  • Supported startups in turning prototypes into developer-ready products through iterative cycles and design system foundations.

Copenhagen, DK

Zendesk

Oct 2019 - Sep 2023 (Full time)

Product Designer

Global SaaS company providing customer support and engagement solutions used by millions globally.

  • Led the redesign of Guide analytics dashboards, transforming complex data into clear, actionable insights for admins and end users.

  • Designed ML-powered Content Cues, improving ticket deflection rates and reducing support costs.

  • Collaborated with and led design across 4 engineering teams (Search, Machine Learning, Analytics, Content) to deliver integrated features at global scale.

  • Conducted in-depth user research, prototyping, and usability testing to validate product concepts and inform design iterations.

  • Contributed to the evolution of Zendesk’s design system, ensuring cross-platform consistency and accessibility.

Copenhagen, DK

Zendesk

Oct 2019 - Sep 2023 (Full time)

Product Designer

Global SaaS company providing customer support and engagement solutions used by millions globally.

  • Led the redesign of Guide analytics dashboards, transforming complex data into clear, actionable insights for admins and end users.

  • Designed ML-powered Content Cues, improving ticket deflection rates and reducing support costs.

  • Collaborated with and led design across 4 engineering teams (Search, Machine Learning, Analytics, Content) to deliver integrated features at global scale.

  • Conducted in-depth user research, prototyping, and usability testing to validate product concepts and inform design iterations.

  • Contributed to the evolution of Zendesk’s design system, ensuring cross-platform consistency and accessibility.

Copenhagen, DK

Zendesk

Oct 2019 - Sep 2023 (Full time)

Product Designer

Global SaaS company providing customer support and engagement solutions used by millions globally.

  • Led the redesign of Guide analytics dashboards, transforming complex data into clear, actionable insights for admins and end users.

  • Designed ML-powered Content Cues, improving ticket deflection rates and reducing support costs.

  • Collaborated with and led design across 4 engineering teams (Search, Machine Learning, Analytics, Content) to deliver integrated features at global scale.

  • Conducted in-depth user research, prototyping, and usability testing to validate product concepts and inform design iterations.

  • Contributed to the evolution of Zendesk’s design system, ensuring cross-platform consistency and accessibility.

Copenhagen, DK

Templafy

Apr 2018 – Sep 2019 (Full-time)

Product Designer

Enterprise SaaS platform for document and content management

  • First product designer hired, laying the foundation for the company’s design practice.

  • Created vision mockups and rapid prototypes for the new Admin Center and other key features.

  • Established the design system and introduced scalable design standards.

Copenhagen, DK

Templafy

Apr 2018 – Sep 2019 (Full-time)

Product Designer

Enterprise SaaS platform for document and content management

  • First product designer hired, laying the foundation for the company’s design practice.

  • Created vision mockups and rapid prototypes for the new Admin Center and other key features.

  • Established the design system and introduced scalable design standards.

Copenhagen, DK

Templafy

Apr 2018 – Sep 2019 (Full-time)

Product Designer

Enterprise SaaS platform for document and content management

  • First product designer hired, laying the foundation for the company’s design practice.

  • Created vision mockups and rapid prototypes for the new Admin Center and other key features.

  • Established the design system and introduced scalable design standards.

Copenhagen, DK

Komfo

Sep 2017 – Mar 2018 (Full-time)

Junior Product Designer

Social media marketing platform (acquired by Brandwatch, my role ended with acquisition).

  • Designed end-to-end UX for a keyword monitoring feature used by marketing teams.

  • Improved the Labels system for campaign organization and tracking.

Copenhagen, DK

Komfo

Sep 2017 – Mar 2018 (Full-time)

Junior Product Designer

Social media marketing platform (acquired by Brandwatch, my role ended with acquisition).

  • Designed end-to-end UX for a keyword monitoring feature used by marketing teams.

  • Improved the Labels system for campaign organization and tracking.

Copenhagen, DK

Komfo

Sep 2017 – Mar 2018 (Full-time)

Junior Product Designer

Social media marketing platform (acquired by Brandwatch, my role ended with acquisition).

  • Designed end-to-end UX for a keyword monitoring feature used by marketing teams.

  • Improved the Labels system for campaign organization and tracking.

London, UK

Ladbrokes Coral

Jun 2016 – Jun 2017 (Full-time)

Digital Designer

Leading multi-channel betting and gaming business with an extensive reach and an international presence across the world.

  • Collaborated with the expanding social media and marketing team to create high-quality banners, animations and video content.

  • Designed marketing campaigns for diverse social media channels.

London, UK

Ladbrokes Coral

Jun 2016 – Jun 2017 (Full-time)

Digital Designer

Leading multi-channel betting and gaming business with an extensive reach and an international presence across the world.

  • Collaborated with the expanding social media and marketing team to create high-quality banners, animations and video content.

  • Designed marketing campaigns for diverse social media channels.

London, UK

Ladbrokes Coral

Jun 2016 – Jun 2017 (Full-time)

Digital Designer

Leading multi-channel betting and gaming business with an extensive reach and an international presence across the world.

  • Collaborated with the expanding social media and marketing team to create high-quality banners, animations and video content.

  • Designed marketing campaigns for diverse social media channels.

London, UK

ShopTo

Nov 2014 – May 2016 (Full-time)

Junior Graphic and Web Designer

E-commerce specialized in video games and electronics good

  • Designed and code landing pages & created marketing newsletters for the company’s video game and electronics web shop.

  • Modernized the brand identity and website to align with contemporary design standards

  • Designed and built a weekly web shop marketing newsletter

London, UK

ShopTo

Nov 2014 – May 2016 (Full-time)

Junior Graphic and Web Designer

E-commerce specialized in video games and electronics good

  • Designed and code landing pages & created marketing newsletters for the company’s video game and electronics web shop.

  • Modernized the brand identity and website to align with contemporary design standards

  • Designed and built a weekly web shop marketing newsletter

London, UK

ShopTo

Nov 2014 – May 2016 (Full-time)

Junior Graphic and Web Designer

E-commerce specialized in video games and electronics good

  • Designed and code landing pages & created marketing newsletters for the company’s video game and electronics web shop.

  • Modernized the brand identity and website to align with contemporary design standards

  • Designed and built a weekly web shop marketing newsletter

Courses

Courses

Courses

Online

2025

Learn JavaScript

scrimba.com

Learned JavaScript fundamentals by solving 140+ interactive challenges and building projects including a game, a browser extension, and a mobile app.

Online

2025

Learn JavaScript

scrimba.com

Learned JavaScript fundamentals by solving 140+ interactive challenges and building projects including a game, a browser extension, and a mobile app.

Online

2025

Learn JavaScript

scrimba.com

Learned JavaScript fundamentals by solving 140+ interactive challenges and building projects including a game, a browser extension, and a mobile app.

Online

2025

Learn to code with AI

scrimba.com

Completed an AI-powered coding course focused on creating, experimenting, and building ideas without needing prior coding experience.

Online

2025

Learn to code with AI

scrimba.com

Completed an AI-powered coding course focused on creating, experimenting, and building ideas without needing prior coding experience.

Online

2025

Learn to code with AI

scrimba.com

Completed an AI-powered coding course focused on creating, experimenting, and building ideas without needing prior coding experience.

Copenhagen, DK

2018

Service Design through Experience Prototyping

CIID: Copenhagen Institute of Interaction Design

Completed a week-long service design workshop, learning to design end-to-end experiences by addressing real-world challenges within local communities and institutions.

Copenhagen, DK

2018

Service Design through Experience Prototyping

CIID: Copenhagen Institute of Interaction Design

Completed a week-long service design workshop, learning to design end-to-end experiences by addressing real-world challenges within local communities and institutions.

Copenhagen, DK

2018

Service Design through Experience Prototyping

CIID: Copenhagen Institute of Interaction Design

Completed a week-long service design workshop, learning to design end-to-end experiences by addressing real-world challenges within local communities and institutions.

Education

Education

Education

Bergamo, IT

2012 – 2013

Master’s Degree in Digital Marketing

School of management, University of Bergamo

An English-taught program integrating technology, strategy, economics, and digital competencies to prepare graduates for tech- and business-oriented careers.

Bergamo, IT

2012 – 2013

Master’s Degree in Digital Marketing

School of management, University of Bergamo

An English-taught program integrating technology, strategy, economics, and digital competencies to prepare graduates for tech- and business-oriented careers.

Bergamo, IT

2012 – 2013

Master’s Degree in Digital Marketing

School of management, University of Bergamo

An English-taught program integrating technology, strategy, economics, and digital competencies to prepare graduates for tech- and business-oriented careers.

London, UK

2007 – 2011

Bachelor of Arts (BA): English Language and Literature

The Open University

BA (Hons) English Literature, Open University — a flexible, program focused on literary analysis, critical thinking, and communication, with options to combine English with other humanities subjects.

London, UK

2007 – 2011

Bachelor of Arts (BA): English Language and Literature

The Open University

BA (Hons) English Literature, Open University — a flexible, program focused on literary analysis, critical thinking, and communication, with options to combine English with other humanities subjects.

London, UK

2007 – 2011

Bachelor of Arts (BA): English Language and Literature

The Open University

BA (Hons) English Literature, Open University — a flexible, program focused on literary analysis, critical thinking, and communication, with options to combine English with other humanities subjects.

Let's talk

Time for me:

Email:

carlogiorgi3@gmail.com

Socials:

Reach out:

Made in

© Copyright 2025

Let's talk

Time for me:

Email:

carlogiorgi3@gmail.com

Socials:

Reach out:

Made in

© Copyright 2025

Let's talk

Time for me:

Email:

carlogiorgi3@gmail.com

Socials:

Reach out:

Made in

© Copyright 2025